documents in conjunction with key user departments, Use leading practice procurement tools to develop and implement the sourcing strategies including, 5+ years of IT Application procurement and sourcing experience within a complex global operation. If you’ve been working for a few years and have a few solid positions to show, put your education after your supplier relationship management experience. Overcome challenges of establishing SRM Despite the various benefits of SRM, establishing strategic collaboration with key suppliers can be highly challenging. PowerPoint, Word, Excel), Ability to research and develop a clear understanding of all processes and procedures related to Supplier Management, Contact Center, Claims, and Accounting, Acts as Business Advisor to internal customers; employs business acumen and experience to provide market knowledge, supply chain solutions, and proactive support to business units, May plan and lead negotiation with suppliers, Enforces and advises on contractual documents, Manages contract performance for conformance to original proposal, Leads and conducts proposal preparation, and management of complex project plans, Briefs Senior Management as required, attends cadence reviews with suppliers and/or upper management, Accountable for all aspects of supplier performance: Quality, Cost, Delivery, Compliance, Sustainment/Recovery Plans, etc, Makes supplier visits as required to ensure support of program and customer requirements and schedules, Serves as an escalation contact for internal customers.   •  Maximizes supplier performance and service levels through regular review of contract terms, ongoing meetings, scorecards and by ... •  Strong analytical and critical thinking sk... •  Excellent verbal and written communication... •  Excellent written and verbal communication... •  Directs the efficient and effective execution of the Innovation Calendar and Marketing initiatives to the global marketplace for the Men’s Category segment. En résumé. Four years vendor relationship experience. Communicate the results internally and externally, Will identify metrics, tools, and processes to manage and optimize sourcing processes, supplier activities and efficiencies, Approve and, where appropriate, assist in the development of supplier specific agreements and monitor adherence to those agreements, Develop cross functional relationships to understand company technology needs and new product requirements. An energetic, driven and highly motivated professional who has a strong desire to succeed and who possesses the ability to build positive working relationships with customers.   •  Coordination of strategic planning for GIS overall, Reviews results with Supplier and Business Units monthly, Monitors and validates invoices/rebates/special instructions sent by Supplier for accuracy and contract compliance, Reporting of key business metrics (SLA, Volume, Attrition, FTE, Regulatory compliance, invoices and transaction costs), Responsible for management of RBC’s electronic invoice process, including monitoring, and validation of Supplier invoices for accuracy and contract compliance and perform monthly accrual reconciliation with finance, Responsible for tracking and validation of financials, Track penalties, productivity gains, service credit tracking, volume rebate, and of actual spend against contract, Develops and stores all internal related communications and process flows for Supplier-related processes (i.e., Service Level Agreements, Contract Management, BCP etc) into RBC information repository, including Share Point, Responsible for all posting of documentation and tracking of information, Helps to define the reporting standards, tools and templates to be used to monitor a Supplier’s performance and ongoing viability, Responsible for on-boarding / off-boarding Supplier account team members (request IDs, building access, etc), Responsible for overall coordination of meetings, documenting minutes, communication of materials, documents, ensuring timelines are adhered to and stakeholders are properly informed throughout, Responsible for all creation, tracking and administration of enterprise logs ( Master Supplier Agreement, Issue, Escalation, Change Control, etc), Participates and provides support in GR projects as and when required, Prioritizes work effort for greatest impact engaging business partners regularly to ensure risks are mitigated as required, Ensure ongoing awareness, governance, adherence and validation of RBC’s contractual requirements of the supplier for all requirements related to AML, Code Of Conduct, Background Checks, Privacy, Control Standards, Responsible for maintaining an up to date contract library for those suppliers assigned, Act as the coordinator between the organisation and the 3rd party supplier, Manager directs initiatives aimed at mitigating the risks and potential impact thereof on Absa, Responsible for the ongoing measurement of the value of assigned supplier contracts, Management of controls that are used for monitoring and benchmarking service levels, Evaluate and assess supplier’s compliance to service levels through the effective application of service demerit systems, Support evaluation of supplier proposals for new services, Building and maintaining professional relationships by networking with the suppliers as well as Absa internal stakeholders, Interact and work with internal teams, primarily with supplier management and where deemed appropriate with operational staff, Foster working relationships with business units, Consulting with Project owners, Global Sourcing and Supplier Management where the need arises, Implement performance controls for assigned suppliers and proactively measure achievement against strategic targets, Participate in all internal client reviews, for those suppliers assigned, Identify and coordinate contract compliance requirements with suppliers, Optimize the assistance rendered by internal and external staff responsible, Optimize the use of tools used for tracking performance, currency of contract documents, minutes, presentations, Drive the negotiation and implementation of service level contracts with business unit heads, Drive, where required, the delivery and implementation of service requests with Administrative Officers, Work with the finance teams on improving the models for transfer pricing between the relevant business units, Monitor service levels and implement measures to improve customer satisfaction and overall profitability, Perform people management functions, including but not limited to, Workforce and recruitment demand planning, Talent management and succession planning, Review and update the departments organisation structure and role profiles regularly, Ensure that Code of Good Practice targets are met for the team, Ensure satisfactory service delivery and equal distribution of workloads in the teams, Ensure compliance to policies, legislation and regulations and that staff compliance training and attestations are in place, Assist the IT BSRM Lead in the implementation of standard execution of the Service Level Management Process, Assisting the IT BSRM Lead in driving service management best-practice and ITIL process standardization across all BUSA IT Departments, Working with the IT BSRM Lead to optimize the BUSA IT Service Level Management process efficiency, Collaborating with the BUSA Vendor Management Team as necessary to ensure adherence to the Vendor Management procedures, Escalating any vendor related issues/risks to the IT BSRM Lead, Validating the supplier information in the Citi Approved Supplier Program, Providing periodic reports/metrics to the IT Lead, Participating in the selection and ongoing management of Suppliers, including management of operational risks associated with Business Supplier relationships, Executing Services as defined in the Service Catalogs and work with the BUSA IT Service Management team on reporting, monitoring and resolving service issues, Building strong relationships with Internal and External IT service groups, and other ITIL processes, in particular IT Operations, Change Management and Incident Management, Strong oral and written communications skills, Ensuring compliance to information security requirements and requirements for Outsource Service Providers, Collaborating with the BUSA Vendor Management Lead as necessary to ensure all BSRMs are following proper Vendor Management procedures, Escalating any vendor related issues/risks to the IT Lead, Participating in the periodic reviews of Service Level Management reports, Driving the Key Performance Indicators (KPIs) and key controls for the BUSA IT Service Level Management process, Undergraduate Degree (BS/BA or equivalent combination of education/experience), Leadership with the ability to see the big picture without losing attention to detail, Relationship management skills with the ability to handle conflict and negotiations, Strong meeting organization and facilitation skills, Advanced MS Office, Visio, PowerPoint, SharePoint, and reporting tools, Lead tactical and strategic sourcing studies, and provide input into external manufacturing projects, Manage multiple projects in support of the Global Supply Chain objectives, Negotiate win-win contracts with the suppliers and help develop Supplier Network supporting compliant manufacture of cGMP materials, Responsible and accountable for performance of the global suppliers in defined spend area, Develop and maintain strong, mutually beneficial relationships with the suppliers in the supplier network, Work with the SRM team and the Project Teams to develop, communicate, and monitor relevant supplier compliance metrics, Perform other assignments as requested by the SRM Director, BS / MS / MBA in Scientific / Engineering field, Minimum of 7-10 years of experience in the pharmaceutical industry, Proven negotiation skills in Drug Product Contract Manufacturing, Packaging, API, and Contract Testing areas, Demonstrable cGMP Manufacturing knowledge including scale-up equipment, Experienced in interfacing with and managing suppliers globally, At least 7 years procurement or other relevant commercial experience, Fluent in English and Chinese (writing/verbal), Able to work under stress and high efficiency, Stays abreast of LOB needs and translates them into supplier requirements with clear expectations so that evaluation of supplier responses can be evaluated on the merit of their ability to deliver and comply, Ensures appropriate governance structure and process is set up to monitor the supplier’s performance and ensure effective issue resolution between the Bank and supplier, Provide day-to-day oversight of supplier and service provider services, ensuring adherence to all contracted service levels, Maximizes supplier performance and service levels through regular review of contract terms, ongoing meetings, scorecards and by comparing service delivered with commitments and addressing variances and opportunities for continuous improvement with suppliers’ service management team, Is accountable for change and continuous improvement in contracted services, Monitors financial compliance/performance of the contract and takes appropriate corrective action (e.g. Les formations menant à la certification SAP Supplier Relationship Management sont les suivantes : SAPSRM Vue d’ensemble de la solution SAP SRM (3 jours) SRM210 Implémentation et configuration de SAP SRM (5 jours) SRM270 Gestion de contenu de catalogue avec SAP Netweaver MDM (4 jours) e-Learnings: SR215r, SAPEPe What is Supplier Relationship Management? Use it to give a remarkable brief about such a topic. tender?) Responsibilities would include delegation of work, coaching, guidance, performance reviews, etc, Expectation is that this individual will also supervise outside of line management, Extensive experience with development and management of SLAs and performance management processes, Experience in performance management of tier IT suppliers and large global contracts, Experience in strategic sourcing, procurement and SLA / service management contract negotiation, Knowledge in multiple facets of business including but not limited to governance, financials, and on-going change, Clear understanding and practical experience of the ITIL framework methodologies and implementation, Strong core Office suite skills, particularly PowerPoint, Visio & Project, A demonstrable methodical and detailed approach, Excellent business and IT industry awareness, Experience of working in and managing a multi-supplier and hybrid service delivery model, Incumbent will have significant autonomy within the role; the degree of decision making will be aligned with line manager and agreed to on a supplier by supplier basis. Apply quickly to various Supplier Relationship Management job openings in top companies! Ensures that information regarding Company products, programs, and promotions are appropriately provided, Promotes goodwill and a positive image of the Company. Guide the recruiter to the conclusion that you are the best candidate for the supplier relationship manager job. Works to exceed customer expectations, Ensures customers, suppliers, third parties, and business alliances are well informed through continual feedback and communication, Ensures requests, needs, and questions are promptly resolved. ), 5+ years of software procurement and sourcing experience within a complex global operation, Drive productivity, rationalize supply base, and manage vendor spend, Work with value chain partners to define goals, deliver results, and add value to their business processes to reduce supplier costs and time to market, Develop written contracts with Office of General Counsel (OGC) support & guidance, BA/BS degree required; MS/MA/MBA preferred. Karen is someone with … Continuously evaluate relationships to ensure suppliers fit our current and future business strategies and build and maintain mutually beneficial long term partnerships to drive improvements, Collaborate with Sourcing and Quality functions to actively monitor the performance of suppliers in the areas of delivery, quality and cost. Create a Supplier Relationship Management Resume, Working in partnership with the Supplier Managers within Vendor Management to ensure providing joined up service at all times, Driving process improvements and generating efficiencies within the process, Encouraging and motivating team members, developing their skill sets and managing personal development goals for them, Develop oneself as a Subject Matter Expert within the SRM function to answer queries raised by the team members, Ensure that the highest quality standards are achieved in all of the output produced, Driving continuous improvements in operational workflows, by pro-actively looking for opportunities to reengineer or automate, Construct comprehensive process documentation and maintaining the same for all activities that the team is responsible for, Proactively seek feedback from stakeholders on the services being delivered and work consistently to improve quality of services provided, Presenting reports / reviews in a high quality, clear, visually rich format including insightful commentary, analysis and draw out recommendations and improvement to all stakeholders, Managing all audit requirements, including all aspects of preparedness, supporting execution and reporting in this space, Identify process gaps and collaborate with the stakeholders to formulate solutions, Act as an interface with the stakeholders and be responsible for completely managing the day-to-day operational functions for the team, Lead the transition of new activities into the established SRM support team; work closely with onshore stakeholders to identify opportunities and add more end to end value, Facilitate Strategic Supplier Meetings supporting Enterprise Supplier Chain Global Sourcing team members and Senior Citi Business stakeholders to drive innovation and opportunities with Citi’s key Suppliers. Hardware, Software, Deal with ambiguity and corresponding ability to make decisions or recommendations on incomplete information, Act as a conduit to improve the overall collaboration between Thales and the Supplier, using lessons learned for the continuous improvement of both parties, Facilitate communication among Amicus internal stakeholders and strategic suppliers to ensure relationships are delivering their intended value, Regular strategic review the Supplier panel, Central point of contact for all new supplier creation requests, Responsible for the provision of a centralised view of supplier performance through the development of robust reporting processes and format which provide transparent governance across the business, Responsible for the further development of a comprehensive suite of reports intended to assess supplier performance providing insights and trend analysis to the Strategic Sourcing Executive Forum and other committees as required, providing commentary of an appropriate level of detail to assist in sound decision making and action planning, Manage monthly collation, and future development, of supplier performance scorecards collaborating with colleagues in the SRM team and other stakeholders across the business, Working within the SRM team support the development and deployment of the SRM framework working with subject matter experts across the business, ensuring governance is measured in line with the SRM process, policy and risk appetite, Provide support to the Strategic Sourcing Executive Forum, Synthesis information, identify best practices, ascertain future requirements and where appropriate, respond to changes in the internal and external market place, looking for opportunities to improve the business by generating new and practical ways of using data, Keeps Major IFM suppliers informed on developments in the organization or changes in market conditions that might affect demand for suppliers’ products or services, Ensures the development of induction programs to familiarize new suppliers with the company’s business processes and quality systems, Able to communicate and educate members of other functions on complex discipline, Fundamental procurement experience- supplier negotiations, RFPs, RFQ’s, comprehension of cost drivers, ERP systems, payment terms, supplier performance management, etc, Business acumen with different business model, Monitor, control and report KPI’s for the assigned Spend Area, Monitor and drive adherence to Horizon’s and the CMO’s contractual commitments, obligations and processes, including production schedules, milestone dates, financial terms etc, Strategically assess, develop and optimize our global supplier panel, Co-ordinate with Supplier Performance Managers within the Business and with Central Supplier Tiger team, Work with our key suppliers to help improve their quality systems, production processes and capabilities, Drive step change in supplier performance through the utilization of continuous improvement techniques, structured interventions, risk mitigation and other action plans, In progressive procurement and supplier management experience, Responsible for the development of the Supplier Relationship Management (SRM) strategy and implementation plan for Technical Operations Supply Chain Function, Ensure all CMO activities are coordinated between suppliers and Amicus, Manage Key Partner long term initiatives to drive full value, Establish Amicus as customer of choice with Key Partners, Lead/coordinate quarterly business reviews with key suppliers, Undertake research and analysis of key strategic suppliers and external market place, ensuring that information around market or supplier risk is appropriately managed, Provide support to business wide change activities, role modeling new ways of working and supporting the delivery of elements of the program to ensure capability is improved and value added to the business, Collaboration: Implement supplier treatment plans in partnership with relationship managers, manage communication with supplier side stakeholders and ensure successful growth of supplier population under SRM program. 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