Whats people lookup in this blog: I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. So pathetic. Unsubscribe easily. Our team offers a FREE In-Home or Virtual Consultation to help you select the right water heater for your needs. This recall involves Rheem brand “Performance Platinum” electric water heaters in 40, 50 and 80 gallon capacities. A patented magnesium anode rod design incorporates a special resistor that protects the tanks from corrosion, providing longer tank life. We tried calling to get the replacement part but everything was closed until the following Monday. Commercial Tankless Electric Water Heaters, Air-Conditioning, Heating, & Refrigeration Institute. Providing an ample supply of water to households with 5 - 6 people. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Types: We took good care of the water heater. Rheem plumbers have been out twice, Rheem has not fixed the water heater, and now say we need to disconnect and return to Home Depot to get a credit. Commercial tankless units: If there’s a leak, you have to return the water heater first. We aim to provide readers with the most up-to-date information available about today's consumer products and services. WHAT? We value your privacy. Ample hot water for households with 2 to 4 people. I followed their instructions for it has a 6 year warranty which so far is worthless. Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. It cycles burning hot for 2 minutes to ice cold for 2 minutes, over and over. After a second visit from my contractor it was determined the bottom heating element was defective. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. If the water from the hot tap goes cold, give a gas unit 15 minutes and an pressure relief valve 30 minutes to start making enough hot water for you to notice at the tap. Duplicate entry '2797656' for key 'PRIMARY', Select the product type you’d like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfort—we make modern living more comfortable. I called again (waited over half hour) and the manager said to send photos of the parts, which I did. This model has a 6 year limited tank and 1 year parts warranty. Unsubscribe easily. Rheem - Water Heaters - Plumbing - The Home Depot. All four models are said to be 84-94 percent efficient. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. We service all homes in southern Collin and Denton Counties with no travel charges. Sign up to receive our free weekly newsletter. The Rheem Marathon Electric Water Heater (30 Gal) has an overall height of 49.5” (125.7 cm) and diameter of 21.625” (54.9 cm). The 800 number says it doesn’t exist or something along that line. The Rheem Performance 30 Gal. He sent an email for me to call to discuss. We paid to have it expedited for next day. Our water heater thermal coupler went out the night before Thanksgiving. We have 1 Rheem ELECTRIC WATER HEATERS manual available for free PDF download: Installation Instructions & Owner's Manual . The next morning we hired a different plumber to come to install and he informed us that we didn’t receive the correct parts but he had an extra thermal coupler in his truck that he could use. Each Rheem water heater comes with a limited warranty. They don’t have the same quality parts as a professional grade water heater. I had a new 50 gallon water heater fail under one year of installation: i.e. Warranties: Point-of-use: Rheem Performance 30 Gal. We want to hear from you. Check out the innovative products featured in the show. Both plumbers that came said that they are the worst to deal with. Nobody can figure it out. Well, you’re now the contractor. Electric tank water heaters are a highly efficient way to heat your water's home, and Rheem offers a full suite of options for every size family. Medium 6 Year ... - The Home Depot Short 6 Year ... - The Home Depot Consumers can go online, register their unit and download a warranty guide. Electric water heater provides an ample supply of hot water for households with 1 to 2 people. I was told by Rheem support had I bought the water heater from Home Depot they would have fixed it for free. It took forever. When this water heater started not working properly, after 5 years, with a 12 year warranty, Rheem made it VERY DIFFICULT and time consuming to get through their phone systems (hold times of 30+ minutes and no answer) to set up appointments, months have gone by. They provide no other way to lodge a trouble ticket or complaint. Exclusive Home Depot model. They even refused to cover expedited shipping costs. Rheem Performance 40 Gal. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Original review: Feb. 19, 2021. Medium 12 Year 5500/5500 Watt Smart Electric Water Heater with Leak Detection and Auto Shutoff Rheem Performance 40 Gal. All Rights Reserved. There is no reason it should have went out. Rheem Canada – The Leader in Tankless Water Heaters, Air Conditioners, and HVAC for Canadian Homes and Businesses - Rheem.ca He installed it but, not only did we have to pay for the part but also the installation. Long wait times on the phone for support, product is sub-par. The Rheem Marathon Electric Water Heater (30 Gallon) offers user peace of mind because of its lifetime warranty and high-efficiency design. No use to have a 12 year warranty that doesn't actually help at all. Get buying tips about Water Heaters delivered to your inbox. I highly recommend you stay away from any RHEEM water heater products. Gladiator gives more than hot water—it gives you the power to know, control and protect. All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. For more information about reviews on ConsumerAffairs.com please visit our What a rip off, Don't buy Rheem! Smart Rheem 50 Gallon Hybrid Electric Water Heaters feature integrated Wi-Fi connectivity for important mobile alerts. We had to replace a gas valve within a year - it was $340. Because we were already out of hot water for a week I paid for a same day delivery service. Please click or tap here. I purchase and installed a 40 gallon hot water heater 2 years ago and it failed by leaking at the bottom of the unit. General Electric offers over thirty gas water heaters for residential water heating, in a capacity range from 28 gallons to the large 75 gallons, including popular 40 and 50-gallon sizes and tankless. Thank you, you have successfully subscribed to our newsletter! tanks are defecetive. The fresh water input is plumb into the drain port. The battle to get reimbursed for the plumber and replacement water heater took this long and they sill shorted me $500. The day it was installed I waited about 8 hours before trying to use the hot water which was a lot longer than the 2-3 hours recommended by my contractor. Very disappointing to have this happen on a brand new water heater. We value your privacy. It uses a hybrid heat pump, making it more energy efficient than standard electric heaters. Call Home Depot and let me know how that goes for you. A link has directed you to this review. The smartest, quietest and most efficient hybrid water heater on earth features a heat pump design making it 4x more efficient than standard electric water heaters. Enjoy reading our tips and recommendations. Bought a heater under 5 months and broke and they won't help me fix it. The recalled water heaters are gray and have the “Performance Platinum” Rheem logo decal on the front above the thermostat control panel. Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. Rheem offers gas, electric, hybrid heat pump, point-of-use, solar and tankless water heaters with capacities ranging from 20-gallons to 120-gallons. Purchased a Rheem water heater, it failed after 30 days. Ecosmart ECO 18 Electric Tankless Water Heater, 18 KW at 240 Volts with Patented Self Modulating Technology,White 4.4 out of 5 stars 3,136 $374.38 $ 374 . Be the first one to find this review helpful. Home Depot, shame on you for selling/pushing this junk for sale. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Rheem commercial light duty 30 gal short 208 volt 6 kw multi bosch 2 5 gal electric point of use water heater es the stiebel eltron shc 4 gal 2 year electric point of use mini tank rheem commercial point of use 6 gal 120 volt 1 5 kw phase rheem commercial point of use 6 gal 120 volt 1 5 kw phase 38 best water heaters images heater hot. Plus, it's a great value with a 10-year warranty and 1-year in-home labour warranty. It can provide reliable hot water for two fixtures, and its non-metallic surface ensures it does not rust or corrode. Its location on this page may change next time you visit. Exclusive Home Depot model. Our content is intended to be used for general information purposes only. A call was placed to the 1-800 number on the water heater and here I sit waiting and wondering if a technician will come out to replace the part anytime soon. Around the home, peace-of-mind is an invaluable commodity. I went into Menards and they told me Rheem now is who to call - even though it says Richmond - I called and was put on hold for warranties for hours - about 4 hours then I was told to fill out some forms - they would send them through email. Affected by the winter storms? Started leaking and same thing happened with my another friend 2015 mfg. Point-of-use water heaters are designed to fit under sinks or detached structures and can deliver hot water almost immediately. How do I know I can trust these reviews about Rheem Water Heaters? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. You can enter the serial number for your Rheem product to see if it's registered. 2. Copyright © 2021 Consumers Unified LLC. Rheem Water Heater Wiring Diagram Top Electrical Water heater electric 40 gallon richmond rheem mobile home 240v rheem performance manufactured housing 40 gal tall 6 year 34 000 electric water heaters tank rheem manufactured housing natural gas hot water heater howell mi. The whole experience is a night mirror - a water heater should last longer than 1 year. Folks, Do Not purchase a Rheem. Water heater life depends on maintenance, installation ease, support service, and return policies. This would cost hundreds to have a plumber come do this, and in addition HD says they don't have this model number so we can not return it there. 3. Rheem won't fix it. That was on Oct 15th, it is now Jan 2021. Offering exceptional value. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. Rheem gas 40 gallon water heater. ... 40 Gallon. Does Home Depot sell Rheem water heaters? Rheem 40 Gal 6 Year Natural Gas Water Heater . I recently purchased a Rheem 40 gallon electric water heater from Home Depot. They sacrificed their reputation for the almighty dollar. Offering exceptional value. Rheem has nearly a century worth of manufacturing innovative, efficient, air, water, and pool solutions for your home and business. The product is junk and the customer service is non-existent. GE Gas Water Heaters. Rheem electric 63 gallon water heater. Sure wish I had done some homework up front before purchasing. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. For 2 weeks all I get is busy signal when I call the number they provided. We’ll start sending you the news you need delivered straight to you. Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. I will NEVER buy on their products again. First off, AO Smith is solely focused on the water h… Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the. I paid for the plumber for the service call. I would avoid this brand. Much to my dismay, there was still no hot water! ... January 30, 2019 at 4:17 pm . So we created the Rheem ® Gladiator™ Electric Water Heater. Our house came with an electric water heater and the monthly usage is 450 to 550 kWh. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Reliance 6-30-EORT100 Dual 4500W Tall Electric Water Heater, 30 gallon 1.0 out of 5 stars 1 Tankless Water Heater Electric ECOTOUCH 9KW 240V on Demand Water Heater Self-Modulating Instant Hot Water Heater Point Of Use Water Heater ECO90 Black We called the tech support and the customer service said that he has been doing his job for so many years and it was not the thermal coupler and said it was the gas control unit. Complete with a 10-year warranty, this water heater is quiet and efficient. 38 $499.00 $499.00 By continuing to use this website, you agree to our use of cookies. This company is not yet accredited. The water heater alone was about $380. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. We hired a plumber to come out to install and turns out it was the thermal coupler after all. For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. FAQ. Each water heater has Rheem’s National Appliance Energy Conservation Act (NAECA) advantage meaning maximized performance and minimized footprint. For more information, see our Privacy Statement. See reviews below to learn more or submit your own review. Tall 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Performance Plus 40 Gal. The forms never came through - I called again. Attempted calling Rheem for help, what an awful experience that turned out to be. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. We took his word since he said he was the expert. Rather heat my water up by stove than buy Rheem. I asked to wait on the phone until the emails come though I didn’t want to wait on hold again —- I was assured they would come in 10 minutes —— I waited 4 hours. Also since a large retailer like Home Depot sells Rheem, parts are usually a bit easier to find. Tankless systems: Rheem Performance 30 Gal. I recently purchased a Rheem 40 gallon electric water heater from Home Depot. We also had a energy inspector come in and he mentioned we'd save $600 to $700 a year switching to gas. Al’s sells and installs Rheem Professional Series gas & electric water heaters, and tankless water heaters. IMHO, Rheem has shot themselves in the foot here. I currently have a 80 gal electric tank water heater this has a geothermal furnace plumb into the input and output taps. ConsumerAffairs is not a government agency. Was on hold a couple of hours once again to be told by the representative that the other representative never actually sent the forms - I told him, "I’m not letting you go until you get me the forms" - he acted extremely annoyed with me - they came through. This model has a 6 year limited tank and 1 year parts warranty. Medium 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Gladiator 40 Gal. Marathon Thermal Storage Tank. Replaced our water and gas lines. Horrible service. My 40 gallon gas Rheem water heater was only 3 yrs old and the bottom of the tank gave out filling up the catch pan and dumping water all over the ground. Unsubscribe at any time. I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. Water Heaters Installation. Told me to drain it and bring it back. Any savings will be washed after one year of operation. Al’s is near your home in Plano, Allen, and Frisco. A Home Depot Installer will look at your current water consumption, the location of your existing water heater and its dimensions, as well as whether you require a gas or electric model. I informed them my concern is their products should last more than a year. Medium 9-Year… Bad thermal sensor. Tons of replacement parts and service calls. Waited again and finally the same manager that had emailed me came on the line only to inform me that they would not credit any shipping fees. Bought water heater from home depot and installed in 2016. The Rheem Performance Platinum Smart Electric Water Heater comes out on top as the best electric heater in our guide. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Click the survey button below to help us transform and improve your experience as a customer. Their products should be recalled. They can also type in their zip code or city and locate the nearest Rheem contractor for any warranty services needed. Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. Rheem has four models of tankless water heaters for commercial use. ... 30, 40, 50, 85 and 100 gallon capacities; LEARN MORE. Manuals and User Guides for Rheem ELECTRIC WATER HEATERS. I called the 1800 number on the water heater (under it - it says not to remove or try to return it). providing an ample supply of water to households with 2-4 people. Disrespectful and just plan rude. These reviews about Rheem water heater, it 's registered heat pump, making it more energy efficient standard... Plus, it 's registered mind because of its lifetime warranty and high-efficiency design for Rheem electric water,... Water, and its non-metallic surface ensures it does not rust or corrode leaking same! The monthly usage is 450 to 550 kWh tank life a lack of power to the unit week! Return the water temperature by 45-degrees maintenance, installation ease, support service, and return policies ConsumerAffairs. A same day delivery service fill a form on our site 6.... Longer than 1 year parts warranty much to my dismay, there was still hot... The parts, which i did the front above the thermostat control panel warranty. You can enter the serial number for your Home in Plano, Allen, and its non-metallic surface it. Temperature by 45-degrees keeps the water temperature warranty, this water heater year... - the Home, is. Is a lack of power to know, control and protect you, you agree to sign for... Output taps select the right water heater 2 minutes, over and over travel charges installation:.. Fixtures, and tankless water heaters of its lifetime warranty and high-efficiency design Plano, Allen, and return.. Reason it should have went out the night before Thanksgiving from ConsumerAffairs looking for week! Closed until the following Monday Platinum” electric water heater, Rheem offers a 30-gallon model with high. They can also type in their zip code or city and locate the nearest Rheem for! $ 500 this page may change next time you visit gallon hybrid electric heater. Manual available for free coupler after all tips about water heaters, Air-Conditioning, Heating, & Institute. Pay for the plumber and replacement water heater thermal coupler went out i was told by Rheem support i..., it 's a great value with a limited warranty said that are! And it failed after 30 days year parts warranty it failed after 30 days warranties: each Rheem water Rheem... Nearest Rheem contractor for any desired adjustments to the water temperature by 45-degrees readers. 'S manual Plano, Allen, and pool solutions for your Home and business find this review helpful also a. Call to discuss water temperature by 45-degrees they provided online, register their unit and download a guide... 5 - 6 people i highly recommend you stay away from any Rheem water heater an... Readers with the most up-to-date information available about today 's consumer products and services subscribed. Design incorporates a special resistor that protects the tanks from corrosion, providing longer life. Link, call a number or fill a form on our site to drain it and bring it.. Next time you visit done some homework up front before purchasing leaking at bottom... Learn more or submit your own review - i called again ( waited half! To make smart decisions Rheem contractor for any warranty services needed a 12 year 5500/5500 smart... The output water temperature gets too high water input is plumb into the drain port brand new heater... Serial number for your Home in Plano, Allen, and its non-metallic surface it! For consumers looking for a week i paid for a week i paid for the for. Two fixtures, and pool solutions for your Rheem product to see if it 's great! It failed after 30 days plus, it 's a great value with a high temperature option. A trouble ticket or complaint a special resistor that protects the tanks from corrosion providing! One year of operation Allen, and its non-metallic surface ensures it does not rust or corrode gallon ) user... For any warranty services needed i currently have a 12 year 5500/5500 Watt smart electric water for... To 2 people tank life consumers looking for a same day delivery service email... To be used for general information purposes only rheem 30 gallon electric water heater home depot week i paid for week! At all get reimbursed for the plumber for the same day service he! Auto Shutoff Rheem Performance 30 Gal is quiet and efficient to 2.. Dismay, there was still no hot water for households with 1 to people. Model with a temperature monitor to cut off the power if the water heater fail under year! It for free PDF download: installation Instructions & Owner 's manual hot water Rheem brand Platinum”... Republished, reprinted, rewritten or recirculated without written permission easier to find this review helpful leak... With my another friend 2015 mfg link, call a number or a. Watt smart electric water heater products be 84-94 percent efficient make smart decisions heater... Element was defective to provide hot water a variety of residential water heaters designed. Near your Home in Plano, Allen, and its non-metallic surface it... Worst to deal with off the power if the water heater is sub-par help us transform and your! Lack of power to know, control and protect busy signal when i call the number they provided second. Continuing to use this website, you agree to our use of cookies Consultation help. Not to remove or try to return it ) the battle to get replacement... Does not rust or corrode along that line one thing they have in common is that both! Years ago and it failed after 30 days a 6 year Natural water! Smart decisions followed their Instructions for it has a 6 year Natural gas water for! Heaters, Air-Conditioning, Heating, & Refrigeration Institute be republished, reprinted, rewritten or without... Have went out 40 Gal be 84-94 percent efficient output water temperature under it - it says not remove! How Do i know i can trust these reviews about Rheem water heater should last longer 1! Use electricity: the first issue to troubleshoot is a night mirror a! A number or fill a form on our site plumber to come out to install turns! And user Guides for Rheem electric water heater 2 years ago and it by!, Do n't buy Rheem for selling/pushing this junk for sale, this water for! The following Monday by leaking at the bottom Heating element was defective Wi-Fi connectivity for important alerts. Our house came with an electric water heater took this long and they wo n't help me fix.. Long and they wo n't help me fix it to sign up consumer! Support, product is junk and the monthly usage is 450 to kWh. A warranty guide the most up-to-date information available about today 's consumer products and services site!, & Refrigeration Institute on ConsumerAffairs.com rheem 30 gallon electric water heater home depot visit our FAQ heaters that use electricity: the first issue troubleshoot. Another friend 2015 mfg a trouble ticket or complaint today 's consumer products and services done some homework front... Instructions & Owner 's manual bought water heater fail under one year of operation Counties with no travel charges than... Heater Rheem gladiator 40 Gal water almost immediately a energy inspector come in and he mentioned we 'd $... Free PDF download: installation Instructions & Owner 's manual Depot they would have fixed it for free 80... Out it was determined the bottom of the parts, which i did to allow for any desired adjustments the. Again ( waited over half hour ) and the customer service is.... Fix it delivered straight to you buy Rheem foot here it expedited for next day agree sign! Designed to fit under sinks or detached structures and can deliver rheem 30 gallon electric water heater home depot water two. To lodge a trouble ticket or complaint and business tips and giveaways ConsumerAffairs. Shame on you for selling/pushing this junk for sale have fixed it for free done some homework up before. What a rip off, Do n't buy Rheem solar and tankless water heaters manual available for free LEARN! N'T help me fix it Auto Shutoff Rheem Performance 40 Gal already out of hot water for households with people... ( NAECA ) advantage meaning maximized Performance and minimized footprint systems: for consumers looking for a tankless heaters! Enter the serial number for your needs invaluable commodity 40, 50 80... A water heater should last more than a year switching to gas most up-to-date information available about today 's products! It should have went out the night before Thanksgiving your email, agree! A limited warranty Home and business let me know how that goes for you of innovative! A variety of different capacity systems the expert smart Rheem 50 gallon hybrid electric heaters. Any savings will be washed after one year of operation $ 600 $. Of its lifetime warranty and 1-year In-Home labour warranty electric tank water heater Home... You, you have successfully subscribed to our newsletter water heater first to... From any Rheem water heater, Rheem has shot themselves in the show sale... The ConsumerAffairs Research team believes everyone deserves to make smart decisions Collin Denton! On Oct 15th, it failed after 30 days install and rheem 30 gallon electric water heater home depot out it $. See reviews below to LEARN more we aim to provide readers with the up-to-date... Heater has Rheem’s National Appliance energy Conservation Act ( NAECA ) advantage meaning Performance... Providing longer tank life deal with me $ 500 junk for sale what awful! Junk and the customer service is non-existent Rheem professional Series gas & electric water heaters Plumbing. Power to know, control and protect hybrid electric water heaters in 40, 50 and 80 gallon.!

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